About Secondwind Water Systems

The Secondwind Difference

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About1

Our People

Our company is made up of thirty-five dedicated, knowledgeable, and personable individuals who have the experience and expertise to solve your water quality problems. When you choose Secondwind, you will work with honest people who take a great deal of pride in their work.  Many of our employees have been with us well over a decade, if not more, and we only hire people that we would feel comfortable coming into our own homes. Meet our team in the office and on the road.

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Our Experience

We are a New Hampshire, family operated, woman-owned business.  Secondwind Water Systems opened our doors in 1989, and twenty-five years later serve over 10,000 residential and commercial customers, manage 130 small public water supplies and work with Engineers and the State of NH on over 100 gasoline contamination sites.  We designed unique treatment for each and every one. We are your regional water experts.

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Backed by Kinetico

Secondwind is NH’s only independent authorized Kinetico dealer.  Since 1970, Kinetico water experts have designed products engineered to be the most efficient and effective water treatment systems in the world. We invested in Kinetico’s Different Approach because we knew that we could stand behind these state-of-the-art product. Based in Ohio, this global water treatment company knows water better than any other.

Your Regional Water Experts

At Secondwind, our goal has always been to be the best. A critical part of achieving that goal is acquiring the knowledge and credentials that display a mastery of our craft.

16 of New Hampshire’s 21 Water Quality Professionals are on the Secondwind Team. That’s 70%!

Certification Matters

Our Areas Of Service & Expertise Include

Our Founders

Secondwind was born in reaction to the Exxon Valdez spill in 1989. (Read the story here.)  Founder, Crispin Fletcher, had sailed in Prince William Sound and developed a special relationship with the area.  When the spill happened, Crispin turned his feeling of deep sadness and helplessness about the environmental disaster into action by forming a company that could help clean up the water here in New Hampshire.  He was joined by his wife, and now President, Christine Fletcher, and friend, Jan Beauvais. For 25 years we’ve been at the helm, growing the company from 3 employees and a handful of customers to a company that has over 9,000 customers throughout the region, put $53 million back into the economy and supported NH families through $21 million in payroll.

Christine Fletcher

President & Founder

Christine is both a water geek and small business addict. As a Water Quality Association Certified Water Specialist, Level 6, and NH Certified Water Operator, Christine has shown her commitment to being technically competent. In her spare time Christine usually has dirt under her nails with the smell and sounds of a diesel tractor not far away.

Jan Beauvais

Co-Founder, Retired

Jan is an expert in water treatment. He has 25 years of practical experience, a must in this particular art, is a Level 6 WQA Certified Water Specialist, A New Hampshire licensed Public Water Operator with extensive studies in the field of Public Water Treatment. He holds the first Water Treatment Technician license issued by the NH Dept. of Safety – Plumbing Board.

Crispin Fletcher

Business Development & Founder

As Founder, Crispin has held many roles at Secondwind. He is now focusing on Business Development, which includes looking for new opportunities that fit our capabilities, and deepening our relationships with our customers and business partners. While gardening, cycling, kayaking, and Nordic skiing are his ideal pursuits; his ever-expansive home project ideas keep Crispin around the homestead most of his free time and in his workshop or on a ladder.

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We are the region's Home Depot Service Provider for home water treatment.  Home Depot follows up with clients after installation and surveys them for over all satisfaction, value, and if expectations were met. Our latest score from Home Depot’s Voice Of The Customer (VOC) was 10 out of 10, the only service provider in the region to attain this type of rating. This reflects the level of service we are committed to providing all of our customers.