Customer Case Studies

Creative Problem Solving
Auto Salvage Yard Case Study
The two wells requiring clean up were not connected. There was also a lack of space on-site to set-up the necessary equipment for ample treatment. Additionally, the presence of the pond meant extra caution needed to be taken with respect to backwash water discharge.
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Residential Case Study
The Kindrat Home
They started to experience iron staining and terrible rotten egg (hydrogen sulfide) odor. Most important to Cheryl, lab tests showed high amounts of arsenic. Further testing uncovered a large amount of nitrates in the water which are believed to be the result of the blasting. The water ran with a color that made Cheryl afraid to give the children a bath. Much of the Kindrat's basement is finished, so space for water treatment equipment was limited. In addition, the Kindrats wanted a fairly maintenance free water treatment system.
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Contractor teamwork
Middle School New Construction Case Study
Often the bid process used in construction, when applied to complex technical work can cause suboptimal results because there is little opportunity for discussion between the bidders and the project's steering committee. In the case of this middle school, the SAU already had a history with Secondwind and felt comfortable engaging in the technical dialogue and arriving at a design that met their needs and their budget.

The project was complex because of the number of contractors involved. Where all sub-contractors were working simultaneously, it was tough for one to move forward if another had not completed their portion. Secondwind needed to work closely with plumbers, HVAC contractors and others to get the necessary water treatment system in place. Additionally, time was a factor. From start to finish, Secondwind only had six weeks to complete the project.
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Service-oriented, not sales-driven
Animal Hospital Case Study
The hospital had already spent a considerable amount of money on their water treatment and were not interested in starting over. The existing challenges related to understanding why the current system was not working effectively and what it would take to fix it.
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Coliform Bacteria Case Study
Coach Run Condominiums
With no bacteria in the wells, trouble shooting the entire distribution system was necessary.
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