What to Look for When Hiring a Contract Operator for Your Public Water System

Does your public water system operator have the certifications, training, and experience required to safely manage your public water supply? Not all public water system operators are created equal. Here are some tips on what to look for when hiring a contract operator for your public water system:

Public Water System Operator Certifications and Training

Per New Hampshire law, a public water system operator must be certified through the state’s Water Works Operator Certification Program. Although encouraged, sampling agents are not required to attend training to become certified. At Secondwind Water Systems, all of our licensed PWS operators and technicians receive ongoing training to keep abreast of the industry’s latest trends and technology.

Knowledge and Expertise

Most of New England’s public water systems are small—serving under 3,300 people. This creates unique challenges, including a lack of financial resources, staff, technical training, and technology. Before choosing a contract public water systems operator, ask about the company’s knowledge and expertise in your particular industry. When you hire a PWS operator through Secondwind Water Systems, you get a team of water treatment professionals with extensive industry knowledge and experience, including:

  • management and maintenance of entire water systems–from source to distribution;
  • the latest water system management standards and technologies;
  • ability to troubleshoot and repair issues in a timely manner;
  • regulatory reporting and compliance management;
  • communications and problem resolution experience with state environmental agencies;
  • managing day-to-day risks in an increasingly stringent regulatory climate;
  • financial and capital planning and budget development assistance

Compliance Reporting Experience

Does your public water system operator understand the complexities of federal and state compliance reporting requirements?  Secondwind Water Systems has a solid and long-standing relationship with the NHDES and nearly 30 years of experience with the highest quality sanitation and disinfection systems in the region. We’ll handle all the red tape for you–either as a stand-alone service, or as part of our other public water system offerings.

Operator Availability

Your public water system operator is charged with making all of the critical decisions involved in managing the safety and sustainability of your water system. What kind of availability does he or she provide? At Secondwind Water Systems, our team of certified water treatment professionals is available to you 24/7.

Hiring a Contract Public Water System Operator in NH

When you hire Secondwind to operate your public water system, we create a personalized plan for you that can range from a simple, safe operations plan, to a comprehensive 24/7 facilities management plan. From simple systems, to complex, you can count on us to be your single point of contact for your public water system.  We are also happy to work with your current operator to maximize your water treatment system. Contact us today!