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April 14, 2022.
This company employs helpful, friendly, and knowledgeable people. Whenever I have a problem, I’m glad they are the people coming to my rescue!
April 12, 2022.
Effecient and extremely knowledgable meet and friendly. Highly recommended
April 12, 2022.
During a routine water test, we were notified that we had a high level of uranium in our residential artisan well, which presented a serious health risk to our family. Living in an era where it's challenging to find competent people who know how to solve problems, it was a breath of fresh air when our research reveled the website for Secondwind Water Systems. Our first contact was with Matt Oliver, Water Specialist, who came out to our home to review our independent water analysis, in addition to conducting an on-site water test during his visit. He described the technical details of the system that would eliminate the uranium problem, and compared it to other systems that were available. Being a retired Quality Assurance Engineer in the Defense Industry, I was impressed with his depth of knowledge in water filtration. Kevin Bennett, Water Treatment Technician, did an exceptionally good job installing the system, which makes it obvious that he takes pride in his workmanship. He labeled the valves that make it easy to identify the various positions during normal operation and took the time to technically review how the system works. Kevin is extremely knowledgeable and a pleasure to work with! Without exaggeration, the plumbing configuration that he provided could easily be considered a piece of art...it's beautiful! Both Matt and Kevin speak highly of Christine Fletcher, President and Founder. They admire the way she treats employees and customers, and appreciate the ongoing training sessions that she provides on a regular basis, to keep everyone up to date. From my standpoint, that's a Win-Win for anyone who is associated with Secondwind, including customers! The bottom line is, that after system installation, the test results for uranium from a state certified water laboratory , came back as below detection. Secondwind Water Systems is definitely the Gold Standard in knowing how to provide expert service to their customers. It starts from the top, where employees and customers are respected, resulting in a successful outcome for everyone! I highly recommend Secondwind for anyone who's looking for a competent and honest organization for solving their water filtration needs.
April 8, 2022.
I am very pleased with the service I received from Secondwind Water Systems. My water system had crashed and I call Secondwind for service and I got the best service tech one could ever ask for..He was very cordial and polite, explained my water issues so I could understand the problem and cleaned everything after the service was completed..Customer service is one you can count on, I am very pleased...Would recommend they to my friends with pleasure...