Hands-On Training Improves The Experience For All Of Our Customers It’s what you learn after you know it all that counts. ~ Coach John Wooden Here at Secondwind, we consider ourselves experts in the field of water treatment. In many respects we are. However, as Coach Wooden implies, having the humility to acknowledge all that we…
The Importance of Quality Assurance in Home Water Treatment Whether it’s your favorite restaurant, store, or car dealership, it’s likely that at some point, you’ll feel a need to make a complaint, return something, or ask to have something replaced. No matter how hard they try, every business encounters problems that need to be addressed.…
Situation While performing routine sampling at Coach Run Condominiums our team of Licensed Secondwind Operators were surprised to experience a Coliform Bacteria hit. Coliform Bacteria is a serious issue not only because the water may be unsafe to drink but also because of the increased cost to the consumer for follow up testing, and potential…
~ by Ernie Gauvin, Operations Manager Visit our Customer Center for more helpful information and answers to frequently asked questions. One of the most important maintenance and intervention tasks our customers should know how to do, is to put his or her system on bypass in case of a plumbing emergency. They don’t happen often,…