Secondwind Water Systems Commercial Team
Secondwind Water Systems proudly serves over 400 commercial customers throughout the region. We treat everything from drinking water to the water that runs through expensive and high-tech equipment, keeping it clean and running smoothly. Our Commercial Division consists of our commercial and public water systems customers. These customers include breweries, manufacturing companies, hospitals, hotels, environmental organizations and more.
NH’s Commercial Water Experts
Offering a combination of scientific knowledge and hands-on experience, Secondwind’s team of Certified Water Specialists and Public Water Operators are New Hampshire’s leading providers of commercial and PWS water treatment and management.
We create personalized water quality programs ranging from a simple, safe operations plan, to a comprehensive 24/7 facilities management plan, including remote PWS monitoring. Contact us today for a FREE initial site evaluation.
Steve Guercia is our Commercial and Public Water Systems Manager and guides a team that services our commercial and PWS customers. He’s been with us for 23 years and has a comprehensive understanding of the needs and challenges that businesses and public water supplies face when it comes to water.
Christopher Vaughn is our Field Operations Manager and oversees all residential commercial and PWS service and installations. He’s been here 10 years. He started as a residential service & installation technician. He then became a PWS sampling agent, then PWS primary operator and still manages the PWS department. He now oversees all of our 15 field technicians including PWS operators.
Rich Laughton is our Public Water Supply Specialist and has been with us for four years. He has experience in a variety of environmental and construction-based fields, including positions as a hydrogeologist and as a field chemist in the chemical waste industry. Rich works on commercial, residential, and gas contamination sites. He enjoys learning the chemistry behind water treatment and strives to understand all technical aspects that allow a system to work.
Heather Dahlin, our anchor in the office, is our Groundwater Contamination / Commercial Account Manager. You may know the sound of her voice, or receive friendly reminder emails from her. Heather joined the Commercial team three years ago, bringing extensive customer service background. Heather works hard to ensure our commercial and groundwater contamination customers receive worry-free maintenance and service for their water treatment equipment. If you have a question, problem, or concern, Heather is just a phone call away!
Steve Brow Is our Commercial and Residential Service Supervisor. He specializes in the training of all service technicians and troubleshooting our complex residential and commercial systems. He is also responsible for our commercial installation and site evaluations. He’s been with us for 9 years and this experience supplements his background in plumbing, which an enormous benefit to our Secondwind customers.
Our newest member of the Commercial team, Scott Venti, is our Public Water Systems Operator and Service Technician. He assists in sampling requirements and completion of PWS operator duties. He is also servicing our residential customer base. In the year he has been with us, Scott has become a multitalented water chemist and Technician, applying his knowledge in all the sites he visits.