~ Crispin Fletcher, Co-Founder & Business Development In the 1990’s we came upon a book that had a great impact on our business. The premise of the book was simple but very revolutionary: if you love to bake pies and are good at it, you would be making a huge mistake by going into business baking…
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~ by Steve Guercia, Commercial Sales & Service Manager I love treating and fixing water. I don’t really know why, but I get great satisfaction out of the entire process; understanding what the problem is, understanding what the requirements are, understanding you, the customer. And then presenting a solution that meets your needs. A solution…
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~ by Christine Fletcher, President & Founder There is a little bit of insanity involved in starting and running a small business. The pressures are intense: defining the business while looking for customers and then having the responsibility of coming up with enough money every week to pay employees all while you have no one to…
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~ by Peggy Stokes, Certified Water Specialist There are many reasons why your water tastes nasty. Water is the universal solvent. It dissolves a little of whatever it contacts. In fact more substances dissolve in water than in any other chemical. The make-up of the H2O molecule helps water dissociate ionic compounds into their positive…
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RJ Brown Title at Secondwind: Certified Water Geek, lvl 3. What do you do at Secondwind? I meet with homeowners, typically, who live on private wells and have concerns with either the safety or the aesthetics of their water. I also meet with homeowners who have concerns with their city water supplies. I help people interested…
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A Simple Solution to Water Staining An owner of an Inn in Hampton Falls called us to look at this existing water treatment system. He was complaining that his house cleaning staff had to scrub every shower and toilet every day to get rid of the iron staining. He also had iron staining in his…
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Name: Vicki Coltey Role at Secondwind: Corporate Quality Assurance Manager How long have you been with the company? 20 years as of June 20th What do you do at Secondwind? I provide rapid response to all inquiries and concerns of our customers and work directly with our Water Specialists to solve our customers’ water problems.…
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Last month, I was interviewed by New Hampshire Public Radio about the dangers and treatment of arsenic in NH as part of a series about growing concerns about NH Drinking Water. Arsenic has played a role in literature and drama for years so many of us have no problem identifying with the fact that it…
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Surgery Center Case Study It’s never too early to consider water treatment when designing or planning a new construction/retrofit. Secondwind Water Systems recently installed a reverse osmosis system to feed four humidifiers in a New Hampshire high-tech surgery center. The drawback with this job is that we got the call after the building was built.…
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Name: Steve Guercia Title at Secondwind: Manager of Commercial and Public Water sections, although one staff prefers to call me Yoda. What do you do at Secondwind? It’s easy to describe what I do every day. I design water systems. I solve water problems. I help others in the company to also do those things.…
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